This was by far the best customer service I've ever had. Evan helped my grandmother in ways you can't comprehend!!! The staff really helped out. They were very knowledgeable and helpful. They really laid down the services.
Knowledgeable technicians and friendly office staff. They will go out of their way to make you happy and give you the system that you want without selling you what you don't need.
Incredible response times for the security alarms and highest quality cameras I've ever seen!! I own a sports bar and have utilized them many times to resolve disputes.
Very friendly and personable staff and very clean work done.
I've intended to send you this message since our security camera install was completed a couple weeks ago, but with the beginning of the school year craziness, I did not stop to do so sooner!
I wanted to let you know how impressed we were with Cory Fugate. He was patient with all of the obstacles that continues to pop up with the install and explained everything that needed to be done to leave us with a system that was user friendly and that should last us for many years to come. As you probably know, the install ended up being much bigger project than we, or you, expected, and Cory did a great job, not giving up, and in our opinion, going above & beyond when the unexpected problems came up. The various guys that were here with Cory - esspecially, Stephen and Bryce - were also professional and kind! Stephen has always been able to explain things in a great way!
Also, the ladies in your office were very professional, kind and accommodating when I needed to ask questinos and get additional things taken care of
All that to say, thank you and your staff for making what could have been a very stressful project, less stressful and for getting the job done - and done right!
Sincerly, on behalf of CTK Schools faculty & staff,
Put a security system in a commercial property. They did a very professional job. They were also there to support me in learning how to operate the new system.
I am so super pleased with the consistent and quality customer care I receive from Texas Homeland Security! From install to billing, the responsiveness and respect is something I am getting every bit of value for. So appreciate Stephanie and Deon in the front office and Ryan for the install! Awesome job and high quality folks!!
These guys are great. I've been a customer for 6 years. My home was destroyed in a fire. They came out on a moments notice and hooked up a temporary alarm on my detached garage after the fire. Wonderful service.